It's a difficult task for a consumer to walk into a business and have confidence that they will get the best service. Especially when you are shopping for a new or used car, we all know there has been a certain image that dealerships have in New York but not all car dealerships function under that reputation. That is why Koeppel Subaru of Queens NY works with the Better Business Bureau to ensure that all customers are satisfied with our business ethics.
As our Subaru vehicles have provided reliable transportation for many drivers in New York, Queens Subaru strives to offer the best ownership experience. By building trust and confidence with many customers who have passed through our doors, Koeppel Subaru has earned an "A" rating by following the BBB Code of Business Practices.
Being an accredited business in New York, Subaru follows federal, state and local advertising laws as well as the BBB Code of Advertising to ensure all promotions and offers provide no gimmicks or what many call "bait and switch" tactics. If you have questions regarding our Subaru advertising, our Koeppel Subaru representatives will help you understand our ad. Our new and pre-owned cars or SUVs provide a clear and adequate representation of status and history. If you are searching for certain options, Koeppel dealer will assist you every step of the way to find your perfect Subaru. We will notify you when your new car arrives or where it is in transit.
BBB request each business to fulfill all agreements and contracts as well as provide a clear understand of procedures. Once you have chosen your new or pre-owned Subaru, our representatives will answer your questions about the options and assist you with understanding your features. During your paperwork process, our managers will go over the contracts or agreement to ensure that everyone understands the services and products we are providing. The Koeppel Subaru Finance department will also assist you with tag/title and warranty options as well as finding the best financing rate for your new or used Subaru in NY.
Paperwork also entails personal information for the transaction. So Queens Subaru takes all precaution to protect your private information. So no matter at the dealership or online, we follow all safety measures to ensure information is not mishandled.
Once a customer will always be a customer at Koeppel Subaru in Queens. If you need assistance with the new technology or special feature, our team is dedicated to helping you understand your new Subaru. Our staff in New York responds to all your concerns and takes all issues seriously so we prevent any dissatisfaction for any future visits or customers. Because we at Koeppel Subaru are also consumers in NY, we want to provide the same level of service that we expect to get in return.
We offer service with integrity and high principles that is why we allow our Subaru allows companies like Better Business Bureau to help regulate our business practices and ensure we answer every customer’s concerns. It doesn’t matter if you drive home in a Subaru or another makes we want to give you the confidence to return to our dealership every time you are searching for a new car in New York.
